From our tank to yours.
How we pack and ship live fish, what to do when they arrive, and how to keep them thriving.
Overnight only, so fish never wait in a depot over the weekend. You pick the ship date in your bag. How shipping works
Breathable bags inside insulated boxes, with a heat or cold pack depending on the weather.
Dead on arrival? A photo of the unopened bag within 2 hours of delivery and we replace or refund the fish.
Local pickup is free, by appointment. Bring an insulated cooler for the ride home.
Acclimate in four steps.
Keep the lights low and take your time — about 30–45 minutes.
Dim the lights. Float the closed bag in your tank for 15 minutes so the temperature matches.
Open the bag and add a little tank water every 5 minutes, three or four times.
Move the fish with a net. Throw the bag water away — never pour it into your tank.
Leave the lights off for a few hours. Feed a little the next day.

What Red Alphas love.
- Tank
- 20 gal +
- Temperature
- 72–79 °F
- pH
- 7.0–8.0
- Hardness
- Moderate–hard
- Ratio
- 1 male : 2–3 females
- Food
- Omnivore
Give them swimming room, plants to rest in and a tight lid — swordtails can jump. A quality flake or micro-pellet with frozen or live foods a few times a week keeps their colour bright.